Terms of service

TERMS OF SERVICE

Welcome to SoftSide. By accessing or purchasing from softsidesleep.shop, you agree to the following terms.

General
By using this site, you confirm you are at least the age of majority in your place of residence. You may not use our products for any unlawful purpose.

Products & Pricing
We do our best to display our products, colours, and prices accurately. However, we do not guarantee that colours appear exactly as they do in real life due to screen differences. Prices are shown in your local currency where supported and are subject to change without notice. We reserve the right to refuse or cancel any order.

Orders
When you place an order, you're making an offer to purchase. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud. If we cancel an order after you've paid, we'll refund you in full.

Product Use
Our pillow is a comfort and support product, not a medical device. It is not intended to diagnose, treat, or cure any medical condition. If you have a specific health concern, please consult a healthcare professional before use.

Shipping & Returns
Please see our Shipping Policy and Refund Policy, which form part of these terms.

Intellectual Property
All content on this site — images, text, logos, and design — is the property of SoftSide and may not be copied or used without permission.

Limitation of Liability
To the fullest extent permitted by law, SoftSide is not liable for any indirect or consequential damages arising from your use of our products or site. Nothing in these terms excludes rights you have under applicable consumer law.

Governing Law
These terms are governed by the laws of Australia.